Wizz Air
Reviews and Complaints

Good morning. I have to cancelled my flights from 22 of July and 5 of September on name Izabela Podlewska and Mia Fraser . Thank you

I want to change from adult to child and is very difficult can someone please help me with this . Because no one is caring

Wizz air had no customer service phone number listed .. cant talk to anyone .

We called a toll free number that said it was Wizz air .. it probably was a scammer. They took $170 to upgrade us and put in the notes that we can get on the flight from

Spain to UK and then get the UK travel visa when landed . Not true..

they did nothing , sameReservation, same seats , no priority.

We paid and extra $170 for nothing. Plus original fare.

My flight was changed for the next day making it a serious issue since my family and I made travel arrangements based on the flight selected

I was given the option to cancel and get a flight credit which i can convert to my original payment

An email was sent confirming that the credit was done however I cannot find it in my account

It is impossible to contact wizz to speak to them directly

No email address

Also I am from the Caribbean so the numbers listed are not working

Hello, I'm writing because I had a problem with my reservation and was given three tickets instead of one, all for the same name and the same flight. I'd like to cancel two. The flights are: RM9QQG and KLKBSW.

I have booked a flight on 11th of August, but the seats have been canceled and refund. I need to rebook it.

I missed my flight no W9 5730 booking Ref: VGTCMY from Istanbul to London Gatwick for 04.45 hrs to 06.35 hrs.

Please secure my laggage for my collection or onward delivery to my address:

79 Old Park Road

Flat 3

Leeds

LS8 1JB

Kind Regards

Sammy Ronoh

Tel: +44 7988****55

Last year by accident I did booked an appointment with Wiz air then after 5 minutes I cancelled that flight but I never got refunded for my cancellation

not good might be better at least even in the week maybe ??.???.??? thanks anyway{{Redacted}}

Pls i just booked my flight by mistake and i want to change my dates! instead of 23 of march i would like to change to 24 march 00:55 am

Betreff: Bitte um Rückerstattung statt Wizz Air Gutschein

Sehr geehrtes Wizz Air Kundenservice-Team,

ich hoffe, Sie können mir bei folgendem Anliegen weiterhelfen.

Ich habe vor kurzem ein Flugticket storniert und anstelle einer Rückerstattung auf mein ursprüngliches Zahlungsmittel einen Wizz Air Gutschein erhalten. Da ich aktuell keine neue Buchung plane, möchte ich stattdessen die Erstattung des Betrags auf mein Konto erhalten.

Könnten Sie mir bitte mitteilen, wie ich hierfür weiter vorgehen muss?

Hier sind die Details zu meiner Buchung:Buchungsnummer: [Ihre Buchungsnummer IJR1XZ. Und AKL1WGName auf dem Ticket: [Ihr vollständiger Name Asmik Kalashyan Ashot Avetisyan

Ich danke Ihnen im Voraus für Ihre Unterstützung und freue mich auf Ihre Rückmeldung.

Mit freundlichen Grüßen

I have been given a sit next to emergency exit then I have been told my daughter she is 15 can't sit next to me because she is young so she has to sit somewhere else alone then that day after I have been charged 50 pound for emergency sit I didn't choose

I made a mistake with the departure date and corrected it within five minutes. I paid 136 dollars for this.

This is not fair.

I called immediately and they did not help me. I am very upset.

I travelled back from Milan to London on a Wizz Air flight with my family. I had a suitcase full of gifts that I specially purchased extra luggage for.

Wizz Air lost the luggage as it didn't arrive in London. These gifts cost me over £700. I have submitted a claim through the Wizz Air website over 6 times, uploading all the relevant documents and evidence, and I have had no luck with this as Wizz Air keeps on closing the claim down. When calling Wizz Air, the staff are very rude and blunt and do not want to help you out.

There is no direct contact number for the claims department; the only way of contact is through a claims form, which keeps being closed for me! All I need from Wizz Air is a letter confirming that my luggage has been lost by Wizz Air so that I can make a claim on my travel insurance!

Unable to check in online due to the error that the contact phone number has been assigned to another passenger (it hasn't). After almost an hour of international mobile phone calls to all the numbers I can find, I have been unable to speak to a person, and the recorded messages don't address the issue (despite a web search showing it to be a common one). The cost of the calls trying (unsuccessfully) to resolve this will have cost more than the cost of going with a better airline.