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LOREDANA-Bianca M
Verified Reviewer

How can I get a prove letter from you that I was traveling with your company on 10 08 2020 from Gree...

Top question

How can I get a prove letter from you that I was traveling with your company on 10 08 2020 from Greece to London. I need it for my pre settlement status. I have my fly number

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1 comment
Hajnalka S Bnv

I need to get a ticket for my teen daughter and to link her ticket to a friend of ours. Please help

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Quanisha Ptb

Нужна ли мне ( гражданка России) британская Виза при транзитном перелёте в Болгарию?

У меня запланирован вылет в Бургас Болгария 2 июня 2020, компания wizz air Москва - Бургас , через Лондон, Лутон. Нужна ли мне британская Виза для данного перелета?

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Maggie Grant
Travel Expert

Unfortunately, Wizz Air does not provide any information about the transit visa on the company website. However, according to the comments posted at quora.com, you do not need a transit visa if you are going to be in the airport, switching flights, and not getting out. In case you have a very long layover time, then you could use that time to get out of the airport and have a quick tour of the city. In this case, you will need a transit or visit visa.
To get more information about the transit visas, please contact the Wizz Air customer care team by phone at +7 49* 500 5676 or via the support form on the PissedConsumer website.

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Terrianna Nbh

Куда написать о возврате билетов?

Куплены билеты на 5 чел. Невозвратный тариф.

Дочка заболела. Есть справка. Хотим оставить дома ее, бабушку и сына. Все должны лететь одним рейсом.

Куда написать об отмене этих билетов? И возможно ли вернуть деньги за билеты?

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1 comment
Maggie Grant
Travel Expert

Все вопросы по отмене билетов решаются через Wizz Air колл- центр. Вам необходимо позвонить им для решения ситуации. Обратите внимание, что сейчас линии могут быть перегружены из-за ситуации в мире.

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Khylin Sgs
Verified Reviewer

Оплата багажа

Билет без багажа. Могу ли я его оплатить в аэропорту и цена

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1 comment
Maggie Grant
Travel Expert

According to the Wizz Air faq section, you can purchase baggage during the online check-in process up to three hours before departure. You can also pay at the airport when you arrive, but fees can be far higher.
To get more information about the Wizz Air services, please contact the company customer care team via the support form on the PissedConsumer website.

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Zayd Dro
Verified Reviewer

Транзит в Лондоне, Лутон

Добрый день! Я - гражданин РФ.

Есть вид на жительство Греции. Хочу совершить перелёт Санкт-Петербург - Салоники с транзитом в Лондоне, аэропорт Лутон. Возможен ли такой перелёт без британской визы с видом на жительство страны ЕС, пропустят ли меня в аэропорту Пулково? Транзит 9 часов.

Прилетаю и вылетаю из Лондона 04.02. Есть ли возможность выйти из аэропорта в Лондоне?

Спасибо! С уважением, Ольга

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1 comment
Maggie Grant
Travel Expert

According to GOV.UA, you might need a Visitor in Transit visa if you’re from outside the European Economic Area and Switzerland and you’ll:
  • be changing flights in the UK on your way to another country;
  • leave the United Kingdom within 48 hours;
  • go through UK border control, for example, to check in your luggage for a connecting flight.

Please note that a transit visa is not required in case you have a valid:
  • EEA family permit;
  • Standard Visitor visa;
  • Marriage Visitor visa;
  • Home Office travel document.

You will have to apply for a long-term Standard Visitor visa if you are going to stay in the United Kingdom for more than 48 hours.
If you want to apply for a Visitor in Transit visa, you must have a current passport or other valid travel identification document.
You need to provide evidence that you’re allowed to enter the country you’re travelling to. They include a residence permit, a green card, a valid visa.
You must also provide evidence that your onward journey is booked or confirmed, such as a flight booking email, printed tickets, and confirmation from a travel agent.
You may apply online https://visas-immigration.service.gov.uk/alt-language-selection-skip-visa for a Visitor in Transit visa.
If you still need any assistance, you may contact the foreign office, embassy or consulates of the country you are going to visit.

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Heavenleigh Gpd
Verified Reviewer

Неправильно написала фамилию при покупке онлайн билета

При регистрации на сайте Wizz Air была допущена ошибка в фамилии. Обнаружила только после того как купила билеты. Как можно это исправить ошибку в маршрутной квитанции?Помогите пожалуйста!

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1 comment
Maggie Grant
Travel Expert

According to the Wizz Air FAQ page, a name change is free of charge online if a misspelt name or a typo needs to be corrected:
  • if you need to change maximum three characters in the name added to your booking;
  • if you need to extend the abbreviated name to match your travel document;
  • if you need to change the gender (title) of the name added to your booking.

Please note that you can make one free name change correction in your booking.

In other cases, you will have to pay a name change fee of €45.00.

In order to make changes, please use the “Changing your reservation” tab on the company website.


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Haytham Cmd
Verified Reviewer

Как добавить к купленному билету ещё один билет на ребёнка?

Есть билеты рига Эйлат рига, покупала через discount club, приходится брать с собой ребёнка, система не даёт купить ему отдельный билет!

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1 comment
Maggie Grant
Travel Expert

According to Wizz Air FAQ page, you can add an infant or a child to your reservation. You should contact the Wizz Air Call Centre for assistance. The Call Center Transaction Fee will not be charged.
Wizz Air Call Centre is accessible through premium rate numbers. Each country has a separate rate number. Premium numbers can only be called from within the country.

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Sherill Bzq

Как зарегистрироваться на рейс.

Добрый день! Куплены билеты на Рейс W62465(Будапешт-Санкт-Петербург), так же куплены места, но программа пишет- регистрация через интернет недоступна для этого рейса.

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1 comment
Maggie Grant
Travel Expert

According to Wizz Air FAQs, for some locations, online check-in isn't available. If online check-in services are not yet available from your departure airport, airport check-in will be free until the service becomes available.

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Alexandra S Csj
Verified Reviewer

Hello

Hello! I would like to know if I buy a plane ticket at the lowest price, which does not include the choice of normal seats, will my 7-year-old and 12-year-old children be guaranteed seats next to me or is there a risk that they will have seats separate from me?

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SriVidhyambika B
Verified Reviewer

I have booked for a flight with hand luggage 40 x 30 x 20 cm

I have booked for a flight with hand luggage 40 x 30 x 20 cm. Can i carry my laptop bag along with this handluggage.

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roni r Hmd
Verified Reviewer

Hello We ordered WIZZ flight tickets from Tel Aviv to Bucharest from 6/11/24 to 6/15/24 for 2 adults...

Hello We ordered WIZZ flight tickets from Tel Aviv to Bucharest from 6/11/24 to 6/15/24 for 2 adults and a 2-year-old girl - Directing you to the order number indicated above. By the date of the flight, a baby who will be approximately two months old in June 2024 is expected to join our family.

Of course we couldn't order a ticket for him because we don't have a name and we don't have a passport number either.

I want to verify with you the procedure of adding the child after the birth - who do I contact for an update and adding a baby to the flight? I would appreciate it if you could clarify the matter for me.

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Saimabatoul K
Verified Reviewer

Me and my brothers we had flight from Quetta to Dubai, from dubai to dammam, From dammam to Budapest

Me and my brothers we had flight from Quetta to Dubai, from dubai to dammam, From dammam to Budapest. From Budapest to Copenhagen.

Our first flight got delayed then we got 2 boarding passes per person from Quetta to Dubai, Dubai to Dammam from flydubai. The flight from Dubai to dammam was the next day on 21/08/2023.

we had flight on 20/08/2023 that’s why we couldn’t make it just because of flydubai I missed my other 2 flight. What should I do now?

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Dalayna Pvd
Verified Reviewer

How can I check my 13 years old kid on line

How can I check my 13 years old kid on line? I've just paid for our seats.

Is it OK to keep them and check in at the airport before the flight? Thanks!

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Branimir S
Verified Reviewer

How to check in online kids who are less than 14 years old

How to check in online kids who are less than 14 years old? System don't allow to do that. Thank you

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Karoly N Efj
Verified Reviewer

What do I need to do to amend the travel document information after checked in

What do I need to do to amend the travel document information after checked in. Unfortunately I have no access on the Wizzair webpage to change the information.

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nastasya u
Verified Reviewer

Can my newborn can travel via Wizzair without her passport but with REENTRY CERTIFICATE

Can my newborn can travel via Wizzair without her passport but with REENTRY CERTIFICATE. The flight is not straight.

There are no straight flights from Cyprus to my native country.

I need to fly from Cyprus to Georgia via WizzAir and then from Georgia to the native country via another airline to receive passport for this newborn. Will this newborn baby be allowed to get on board of the plane?

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Amca S
Verified Reviewer

BBuna, *** pot schimba numele din aplicatia wizz air de pe telefon

BBuna, *** pot schimba numele din aplicatia wizz air de pe telefon? M-am casatorit si am un alt nume de faminilie, am nevoie doar sa modific numele de familie. Am incercat direct din aplicatie si nu imi da voie.

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Zydrunas B Lvt
Verified Reviewer

How i can get info about my flight 2020 and 2021

Hello am have a question how i can get boarding card or some documents where am can improve my flight 2020 and 2021 ,I need for emigration status .please can you help me

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Reham S Vkl
Verified Reviewer

Can my British Egyptian daughter travel to Egypt when her passport will expire on 27/7

Reference number BKCF5H We are travelling to Egypt from 14/2- 21/2 and her passport expires on 27/7, can she still travel

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Adeel A Xpb

How can I add child passenger with my booking

I traveling to London on coming Sunday and coming back on Monday booking number GFHVGJ I want to add my son also he is 15 years old his name is Ismail Sarwar Giuseppe Ahmed 29/11/2007 Tanks

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