Contact Wizz Air Customer Service
Wizz Air Phone Numbers and Emails
Customer Service:
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+4 390 040 0610Austria
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+3 389 986 0729France
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+369 090 0555Hungary
Wizz Air Emails:
Wizz Air Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Wizz Air Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Wizz Air is 449057070000. 23% of consumers used this number to address their issues and concerns. Meanwhile, 82% of users reported contacting a real person successfully by dialing the phone number 443309770444.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Wizz Air may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Wizz Air Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Wizz Air is 449057070000. 23% of consumers used this number to address their issues and concerns. Meanwhile, 82% of users reported contacting a real person successfully by dialing the phone number 443309770444.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Wizz Air may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Wizz Air mainly because of request for information, activation/ cancellation and return/ replace.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Wizz Air is info@wizzair.com. 74% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Wizz Air Website:
Wizz Air Help Center:
Corporate Office Address:
Wizz Air Customer Service Reviews
Baggage allowance not explained and was ripped off with £162 for hand luggage never experienced such a bad experience and tickets went out of roof keeping in mind we had 3 tickets
Dear Travelers,
I want to share a recent nightmare with Wizz Air during my flight on January 25, 2024, from Paris BVA to Vilnius.
Arriving over 3.5 hours early, I got blindsided by a sneaky 47 euros check-in fee at the counterno warning from Wizz Air or Booking.com about this hidden charge.
To make matters worse, I tried paying online for the airport check-in, being well within the 3-hour window. However, the website tricked me into paying for the return flight instead of the targeted one.
When I called customer service, it cost me an extra 10 euros for an international call, and the staff's irresponsiveness and rude attitude with mixed opinions only added to the chaos.
This deceiving website and extra fees ended up doubling my original cost to 148 euros instead of 87 euros.
Beyond the financial hit, this experience ruined my trip. Wizz Air's lack of transparency, hidden fees, and unhelpful customer service are inexcusable.
I'll be sharing my story across social platforms, urging others to avoid Wizz Air.
Spread the word, choose transparency.
How Good is Wizz Air's Customer Service?
I tryed to call them many times, they do not have a valid phone number.
It is very hard to fix a problem is you have one.
Wizz air need only to get our money, but they do not want to help people when they need it.
They deserve only one stars.
I’ll try contact, but nobody coming back to me
Ich habe nur ein Telefonnummer gefunden die aber sehr teuer ist anzurufen, also keine kundenfreundlich Prinzip.
No answer
not good problems with making payments online and this is frustrating especially when you start again and the price increases.
ISSUE NOT RESOLVED.. I DON'T THINK THEY KNEW WHAT I WAS ASKING
Summary of Wizz Air Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wizz Air?
Request for Information Question:
- “Question about a flight”
- “Booking questions”
- “Ask about offer”
Return/ Replace Question:
- “Change my flight”
- “Changing the data in ticket”
- “Change the ticket to an child”
Activation/ Cancellation Question:
- “Zbor cancelat”
- “I would like cancel my flight bought by mistake and I would like to get refund please”
- “Canceled flights”
Refund Question:
- “Refund”
- “Accidentally booked a wrong flight and i want a refund”
- “For refund my payment which they cut by mistake two times”
Product/ Service Question:
- “Problem with flying”
- “Problem connected with Flaing N UN42 UQ”
- “Complain”
Payments and Charges Question:
- “Need to pay for under payment on my booking which I been asked to contact you 2 make the payment”
- “Payment has not gone through”
- “I was charged for 6 wizzanators and I only ordered 1”
Shipping and Delivery Question:
- “I haven't received any reply back about my cancellation and I been trying to get through to them and unfortunately I cant”
- “Didnt receive booking receive number”
- “Delay”
Account Question:
- “Getting banned”
- “Lost email with login code”
- “Forgotten passport in the airplane”
Cards Question:
- “Wrong details on boarding card”
- “Boarding card issue”
- “I D card and EU settlement”
Staff Question:
- “Customer service”
- “Appalling services and additional charges”
- “Wrong information received from the customer service in Wizzair app - privillege pass cost mentioned by chatbot 199 eur, while paid 249 eur. Cannot add privillege pass to an existing booking”
Website/ Application Question:
- “App changed my flight dates 2 times”
- “My name is too long to write it in the application”
- “Wizz air site down”
Employment Question:
- “My girlfriend can’t make it on scheduled time, I had same flight last week flight number is w43717 at 21.30. I wanted to know if this flight will have delay or not”
- “My flight w43851 is delayed”
- “Delayed flight number W43846, more than 5 hours. I need to rebook”
Other Question:
- “Check in issues”
- “Boarding flight issue”
- “I cannot check in”
Compare Wizz Air Customer Service To
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