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Daria C Fek

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Verified Reviewer
| map-marker Skive, Central Jutland

I cannot find my booking

Wizz Air - I cannot find my booking

I have only screenshot from my booking, but cannot find email or booking in app.

Please help!

My email: chekulaieva1988@***.com

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Martine T Coy

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Verified Reviewer

Wizz Air refunded less than what is due

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The amount Wizz Refunded was a lot less than expected

No explanation, NO breakdown

No communication, no customer service...DEPLORABLE

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User's recommendation: Do not use Wizz Air and Wizz Air Malta

ANATOLI T Enn

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Verified Reviewer

REFUND

Wizz Air - REFUND
Updated by user Jun 10, 2025

Don't choose her. She is unreliable.

Original review May 26, 2025

I requested a refund for my flight time change. The employee told me another email and another card number that does not correspond to me, resulting in me not receiving my money.

I'm sending you my IBAN from my other card so you can make the deposit. Flight code UMYWKT. Mail natalitheodoridou@***.com.

I paid 98.99 on January 27 at 9:37 AM from Viva Wallet. My new IBAN: GR97 0172 **** 0052 57** **81 599.

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Loss:
$99
Kramer Hjj

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Verified Reviewer

To address booking issue

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No number to call them from UK. Left their customer stranded. Tried calling them to no avail ans now I had to book another flight

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User's recommendation: Left their customer stranded. Don't book with wizz air

Darid A

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Verified Reviewer

I har ændret min hjem rejse fra 26/10 til 24/10.

Jeg vil høre, om det er muligt at ændre hjemrejsen fra Bukarest til København den 26/10 -25.

GMFJ7D

Venlig hilsen

Darid Aulaqi

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Preferred solution: I har ændret min hjem rejse fra d.26/10 til d.24/10. Det er ikke ok . Kan jeg få en afgang d.26/10 fra Bukarest til Copenhagen

Anonymous
map-marker Vienna, Wien

Rückerstattung

Trotzt online buchen und online Check in mit rechtzeitigen Ankommen mit Taxi am Flughafen "Pristina" durfte ich nicht an Bord (flug antreten) da der Flugzeug vollbesetzt war... lt Flughafen personal bzw.

Wizzair Mitarbeiterin sind 13 Tickets mehr verkauft worden für den flug am 20.07.25 um 14:55... von Priština nach Wien... Die Dame an den Wizzair Schalter druckte mir in der hand einen schon ausgefüllten Dokument für Rückerstattung meine kosten und entschädiguns schreiben...Also nach behaupten die Mitarbeiterinnen

müsste ich anderen Flug nehmen nach Memmingen Deutschland und von dort zu schauen wie ich nach Wien komme ,ganzen Rechnungen aufbewahren da die Fluglinie Wizzair alles Rückerstattet... Das habe ich auch getan...

wo aber nicht rechtzeitig zu Arbeit gekommen bin bzw. Sonntag 20.07.2025 Nachtschicht von 22Uhr bis 06Uhr nicht erledigen konnte...

Lg.Velickovski

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Marika O Hbh

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Verified Reviewer

I am still waiting answer from Wizz Air.

It is the first time when I have suck kind of situation with Wizz Air company.Hope that problem will be solved soon.

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Mirela P Ezk

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Verified Reviewer

Not confirmed booking by email and overpaid for for flight.

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I used the credit I have (voucher) on my Wizzair account, and I paid the rest with my debit card, but it says I overpaid. Very strange, as I paid the amount I was asked.

This happened last year too, and I didn't get my money back, about 300 euros.

Very disappointed. I got the booking number but not a confirmation email.

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Loss:
$500
Pros:
  • Some they cheap
Cons:
  • Not refound
  • No nr to call

Preferred solution: Full refund

User's recommendation: Very bed. No phone number you can call and try to resolve the issue.

Mame Toq

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Verified Reviewer

Talk about my upcoming flight

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No free number to talk to a live person, I have osteoarthritis and need to be sure Im sat with extra leg room on my upcoming flight. Im also travelling solo with 4 year old twins

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Sergiu L Yqg

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Verified Reviewer

Refund

Wizz Air - Refund
Wizz Air - Refund - Image 2
Updated by user Apr 24, 2025

Satisfied

Original review Apr 23, 2025

Issue with check-in for Veronika Lungu on 11/04/2025. I have to pay in the airport £130.50 because I can't do it online. Conf XM74FT.

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Loss:
$173

Preferred solution: Full refund

Moty D

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Verified Reviewer

Hello Unfortunately I have not received an answer yet Sincerely, Moti Doron

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Hello

The handling and communication with the company via the Internet is cumbersome and does not provide a quick response. My personal complaint is that the company informed me that it would reimburse me for the flight. To this day, I have not received the money and I have no one to address directly.

Sincerely, Moti Doron

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Anonymous

Annuler un billet sans ma demande

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Je dois partir samedi 2 aout à 20h35 et vous avez changer mes billets sans que je ne le demande. Remettez ma reservation en ordre. Cest scandaleux

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Sezgin I

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Verified Reviewer

Worse airline

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Wizz Air - Worse airline
Original review updated Mar 04, 2025

They force half of the passengers in the very heavy rain and strong wind at the rear of the aircraft to get in.So we got soaking wet and had to travel over 4 hours with the wet clothes. They should organise the groups of passengers with seating numbers just use the bridge least sheltered.

I am totally not happy and want the refund of full. Dont have to sit and travel 4 hours in the aircraft with wet clothes.

Worst airline ever traveled.

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User's recommendation: Do not choose this airline at all very poor customer service

Anonymous

Annuler un billet

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Personne ne ma jamais repondu apres une longue attente au telephone. Ca finissait pas couper sans aucun message prealable

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Earla Zmq

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Verified Reviewer

Lost bag

My flight from Vienna to London gatwick on Tuesday 17,25 from Vienna.

My bag stayed at Vienna, lost baggage tag.

Gatwick Airport located My bag but today they say they lost it again..

Reference number of lost bag is LGWW 618 321

Please, l need my stuff.

Kind regards

Martina Khan

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